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FREQUENTLY ASKED
QUESTIONS

  • What are Cirrus' Banking Details?
    Cirrus Healthcare Products SA FNB Branch no: 230 145 Acc no: ‪621 708 726 44 REF: Your name and order no Send POP to orders@chpsa.com
  • Can I order in bulk at a discounted rate?
    Yes you can. Please contact office@chpsa.com to order any of our products in bulk at a discounted rate.
  • What Are Earplanes?
    EarPlanes are a patented pressure-regulating earplug inserted in the ear to help reduce discomfort often associated with air travel. They were developed by Cirrus Healthcare Products LLC in conjunction with the House Ear Institute in Los Angeles, and have been tested by US Navy aviators at the Miramar Naval Air Station in San Diego.
  • How Do EarPlanes Work?
    EarPlanes consist of two elements: a hypoallergenic silicone ear plug and a ceramic pressure regulator. The silicone earplug has four circumferential rings which provide an airtight seal between the product and ear canal. The ceramic element is a controlled porosity filter, one end of which is exposed to the external cabin pressure, with the opposite end exposed to the sealed chamber formed when the ear plug is inserted in the ear. Thus, as the cabin air pressure changes, a pressure differential is created across the ceramic filter, thereby causing air to flow through the filter. The filter acts as an impedance to the flow of air into and out of the ear canal. Discomfort is caused by blockage and/or swelling of a passengers Eustachian tube(s). The air pressure changes induced by the aircraft's descent are too rapid for the blocked Eustachian tubes to adjust properly. However, EarPlanes, provide an equal but opposite impedance on the exterior of the middle ear, allowing relief. Discomfort is reduced because the air pressure difference on the exterior and interior of the middle ear is lessened allowing the Eustachian tubes to function more normally.
  • Who Should Use EarPlanes?
    EarPlanes are intended for people with sensitive ears or people who must fly even though suffering with a cold, allergy or sinus condition. A pediatric version is available for children 1 to 11 years of age.
  • Are There Any Other Benefits To EarPlanes?
    EarPlanes also act as noise suppression ear plugs. Many users report that EarPlanes seem to filter out much of the objectionable high frequency noise generated by aircraft engines. Most importantly though, airline flight safety announcements may still be heard (and headsets worn) by users.
  • Why Are EarPlanes Disposable?
    During operation, air flows through the microscopic pores of the ceramic filter. Particles of smoke, pollen, airborne bacteria and earwax are small enough to eventually "clog" the filter and reduce effectiveness.
  • Where Can I Find EarPlanes?
    EarPlanes and Children's EarPlanes are available at all independent and local Pharmacies, Clicks, Pick and Pay, Spar and Medirite Pharmacies. They are also stocked at local airports for conveniency.
  • Air Travel "Ear Tips"
    Take a decongestant 24 hours before flying to keep air passages and ears clear. Chew gum or drink fluids through altitude changes during flight to equalize the pressure in the middle ear. Use a set of EarPlanes™ for take-offs and landings or altitude changes during the flight to equalize the pressure in the middle ear. Hold the nose and swallow to alleviate ear pressure in the middle ear. Use ¼ percent Neo-Synephrine nasal spray shortly after boarding the aircraft and again 45 minutes before the aircraft is due to land to keep the nasal passages open.
  • EarPlanes Plug Sizes
    EarPlanes come in two sizes- one for adults 12 and over and Children’s EarPlanes for children 1-11 or people with smaller ears.
  • What Are BioEars Used For?
    Helps to prevent Swimmer's Ear by keeping water out of the ears.
  • Are BioEars Safe For Children?
    Yes, BioEars is safe for everyone including children.
  • Do BioEars Provide Good Protection From Noise?
    Yes, BioEars has a noise protection rating of 22 which is equal to most Soft silicone earplugs.
  • Can I Use BioEars For Swimming?
    Yes, BioEars is waterproof and may help to prevent Swimmers Ear.
  • Where Can I Buy BioEars?
    The ear care section of Pharmacies and on this website.
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